Today, we’ll talk about energy companies and setting up utilities in Germany.
Germany has the leading economy all across Europe. Thus, it should not be a surprise for anyone to learn there are plenty of energy suppliers in the country. Just like the rest of the world, Germany also supports liberalism, and consumers can choose between a wide range of suppliers.
Although the country has plenty of energy companies, depending on your region, you may or may not be able to work with all of them. However, we are going to cover every single detail in this guide for you. Whether you are a regular citizen or a business, you can work with any of the below-mentioned companies to supply energy.
German Energy Suppliers and Processes
Germany has a sustainable energy supply model. This means that the country is meeting a vast majority of its energy needs with its own resources and facilities. However, just like other European countries, Germany also imports energy.
Although setting up utilities in Germany is a straightforward process, it may be a bit complicated for foreigners living in the country. As a foreigner, while choosing your new energy supplier, you should keep in mind that many suppliers offer special deals.
You may want to make quick research before deciding among a wide range of energy suppliers in Germany. Reading this guide will also provide you with a better insight into the energy suppliers in the country.
Popular Energy Suppliers in Germany
As we mentioned before, Germany adopts liberalism, and this is not an exception in the energy market. This means that you can choose between different energy suppliers in Germany. Besides traditional energy supplies, some energy companies in Germany also offer green energy to their customers. We are going to cover these companies in the following section.
As you can prefer energy suppliers operated by the state, you can also find plenty of private energy suppliers. In addition to this, while some energy suppliers offer their services across the entire country, some only serve in limited areas.
Below, you can find some of the most famous and preferred energy suppliers in Germany. Keep in mind that the rates may differ from supplier to supplier. Here are these energy suppliers in the country:
- E Wie Einfach
Green Energy Suppliers in Germany
Green energy, which is also known as renewable energy, is one of the most important energy topics in Germany. The country decided to shut off its nuclear power plants in the following years. Although Germany started slowly for green energy investments at the beginning, their pace dramatically increased.
As of today, Germany is supplying about 45% of the energy needs from green energy sources. More and more companies and individuals are investing in this eco-friendly concept and Germany aims to improve this percentage up to 80% in the following decade.
As a resident of Germany, you can benefit from these renewable energy opportunities today. Some of the green energy suppliers in Germany include:
- Stadt Energie
- E Wie Einfach
How to Compare Energy Suppliers in Germany?
If you are unsure about which energy supplier you need to prefer, we got your back. Due to the abundant numbers of suppliers and amazing deals for citizens, it is quite natural to get confused. However, there are two energy supplier comparison platforms in Germany.
Both of these platforms include the available deals and help you to compare the services you can receive from energy suppliers. You can visit one of the two following platforms to learn the best alternatives for yourself:
How Does Energy Supply Work in Germany?
Just like many parts of the world, gas, and electricity, i.e., energy is not included in the costs. These are classified as utilities, and renters need to apply for energy suppliers in Germany to receive services. One way to learn whether the utilities are included in your costs or not is by checking your tenancy agreement.
Besides renting a new home, you need to set up an energy supplier in Germany when you purchase real estate. Most of the supplier companies request meter numbers available on the electricity and gas meters at home.
The best part of setting up an energy supplier in Germany is that most companies allow online applications. This means that you do not have to physically visit the stores or offices of these suppliers.
In case you have no time to visit the offices to set up an account, you do not have to worry too. The last supplier will continue to supply your energy with a default contract. This contract is known as Grundversorgung in Germany.
However, we do not recommend relying on this contract since you will be charged with expensive fees compared to setting up an account in an energy supplier. This is an ideal choice in case you are going to rent that house just for a few weeks or perhaps a month.
What Do You Need to Apply for Energy Suppliers in Germany?
Although the documents you need to submit may vary depending on the energy supplier, we have listed some of the common ones for you. In general, providing the following documents and information will be enough to set up an account.
- The meter at the date you move-in to a new house
- Meter number available on gas or electricity meter
- Bank account details (IBAN or international bank account number)
- Proof of address
- Identity (ID card or passport)
How to Change the Energy Supplier in Germany?
Changing your current energy supplier is relatively easier and quicker compared to setting up an account in an energy supplier. Most energy suppliers will take care of the paperwork and procedures on your behalf.
Your new energy supplier will ask for some information to start the transition. This information usually includes meter numbers of gas and electricity meters, your bank account, and your estimated consumption. After acquiring this information from you, the new company will contact the former company and ensure a smooth transition.
It is worth noting that some energy suppliers in Germany offer special discounts and rates when you commit. For example, if you commit for 24 months, you can benefit from the lowest rates.
If you may want to cancel your contract before it is due, you will be fined. However, if you move to any area or abroad, where the company cannot provide services, you can cancel your contract without extra charge.
How to File a Complaint about Energy Suppliers in Germany?
If you have problems or complaints about anything regarding the services you receive from energy suppliers or equipment, you can contact the relevant institution. In general, most of the energy suppliers will take action immediately and try to help you.
All energy suppliers have online systems where you can follow the process of your complaint. These companies may also send a technician to eliminate your problems on-site.
If somehow you may not be able to find a solution to your problem by contacting the company, do not worry. Bundesnetzagentur is the official institution that audits the energy suppliers in Germany. In case your energy supplier cannot provide a satisfactory solution, you can always contact Bundesnetzagentur to find a solution.
The institution will serve as a mediator between you and your energy supplier. You can file a complaint through their official website.
What Is Default Voltage and Power Plugs in Germany?
If you are going to move to Germany from any European Union country, then you should not worry about the local voltage at your home. Just like all European countries, the default voltage in Germany is also 220V.
However, this is a bit higher than most of the countries outside of the European Union. This is why you need to check whether your electrical goods are compatible with this voltage. If not, you can supply a transformer to protect your devices. Otherwise, they may be damaged and energy suppliers will not be held responsible for any incident.
If you are coming from any European Union country, you do not have to worry about power plugs either. All power plugs are made of two-pin sockets, which are known as Type C. Some older versions of Type F power plugs can work too.
How Often Power Cuts Occur in Germany?
You do not have to worry about power cuts at all in Germany. Of course, from time to time, minor power cuts occur due to maintenance or failure. However, most of them do not take too long to disturb your daily plans.
Of course, it is recommended to keep a few candles at home. Another alternative you can prefer is battery-operated lights. In case of any power cut, all you need to do is contact your power supplier. If there is any, the customer representatives will inform you about pre-planned power cuts. If not, they will record your complaint and take action to eliminate the problem as soon as possible.
How to Pay Your Energy Bills in Germany?
Energy suppliers in Germany bill their customers once a month or two months. This billing interval depends on the energy supplier you are going to prefer. In some months, you may be billed for 25 days while in some months you may be billed for 35 days.
In general, you can pay your utility bills through bank transfers and automatic collection. You can visit your branch, use the internet or mobile banking branches to perform these transactions.
The German government also provides support to pay your utility bills. However, this opportunity is only available for German citizens. Unfortunately, foreigners cannot benefit from this support. This support is known as Mietzuschuss, and it also includes rent support.